Complaints: Ethics and Arbitration

Guide to Complaints

View our general information document (PDF) that explains and gives a timeline for the complaints process.


Got a problem? There are several options available to resolve your issue. Learn more about the complaints process.

Code of Ethics

The REALTOR® Code of Ethics distinguishes REALTORS® from licensed agents and brokers who do not join the association. All REALTORS® pledge to uphold the principles contained on this foundational document.


Arbitration is a process by which an individual seeks reimbursement for monies they feel they are owed based on a contractual agreement or a specific non-contractual agreement. Learn more about arbitration.