Important Information for CTR Members
The following guidance, including guidance on open houses, is still necessary to follow [January 2021]
Featured Video Update: COVID Vaccine information for CTR members - As of January 19, 2021
CTR Guidance Documents
- General Compliance: View the Guidance for CTR Members - Related to Essential Business Order document - Updated 5/20/2020
- Open Houses: View the Guidance on Open Houses - Updated 5/20/2020
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Mandatory Masks: Signs/Small Posters for Posting at Open Houses
- Download Size 8.5 x 11 (PDF) - Occupied Homes
- Download Size 11 x 17 (PDF) - Occupied Homes
- Download Size 8.5 x 11 (PDF) - Vacant Homes
- Download Size 11 x 17 (PDF) - Vacant Homes
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- Open Houses: Watch the video update from 2020 CTR President Joanne Breen regarding open houses [CTR member login required] - Updated 6/5/2020
- Mandatory Masks: View the Mandatory Masks and Cloth Face Covering Guidance - for Real Estate Transactions Information to comply with State Order effective August 14, 2020 - updated 8/31/2020
- Cleaning and Prevention: View the Guidance for CTR Members - Related to Cleaning, Disinfecting and Prevention document - 4/23/2020
- Photography: Guidance for CTR Members - Related to Photography and Virtual Options for Viewing Properties - 4/23/2020
- Guidance for Fair Housing Compliance During Covid-19 Pandemic - 4/7/2020
Unemployment and Federal Grants/Loan Programs for REALTORS®
- CT DOL Instructions for Filing for Pandemic Unemployment Assistance (PUA): http://www.ctdol.state.ct.us/PUA/filePUA.htm
- Ways to Contact the CT Department of Labor (CT DOL): If you are unable to get your answers to Pandemic Unemployment Assistance (PUA) on the CT DOL site, here are other ways to reach out to them:
- PUA Online Assistance Center (lockouts, user names, other) - use laptop or desktop
- CT DOL Phone Numbers: 860-263-6975, 203-455-2653, 860-263-6974 or 203-455-2650 (from 8-4 Monday through Friday excluding holidays)
- CT DOL Email Address: dol.webhelp@ct.gov
- Weekly Claimant Report Problems - note site says each week you need to say yes to continuing to look for work or payments stop
- Problems with Regular Unemployment - go to Quick Clicks section half way down the page for list of possible problems
- Answers could also be on these CT DOL links:
- PUA Frequently Asked Questions
- Instructions for Filing for PUA
- Unemployment FAQs - has section on PUA (scroll to bottom)
Reminder: CTR does not have a way to troubleshoot or assist with lockouts, usernames, payment processing issues or other details specific to individual users. CT DOL is the only entity able to access that information and assist you.
- PPP Loan Forgiveness Guide: NAR relayed the US Chamber has created a PPP Loan Forgiveness Guide that provides step by step guidance to the loan forgiveness process. You can find it here.
- PPP and PUA Information: The Connecticut Department of Labor includes a new FAQ about using both PPP and PUA. You can find it on their recently updated PUA Frequently Asked Questions (May 19, 2020 - last question in red).
- PPP and EIDL Information: VIDEO FROM NAR - How to Secure Your Business Through the CARES Act - 4/23/2020
Rental Issues
- Sector Rules for Hotels/Lodging (includes short-term rentals) - 11/18/2020
- Guidance Related to Rent Payments and Evictions for Residential Renters - updated 10/27/2020
- Executive Order 9H – Extension of Eviction Moratorium – 10/20/2020
- Updated FAQs Related to Executive Order 7X "Renters' Relief", Security Deposits and Evictions (see pages 52-61) - updated 8/31/2020
- Temporary Housing Assistance Initiatives Online Application (Temporary Rental Housing and Temporary Mortgage Assistance) - 7/15/20
We are actively working hard to bring you important information to help conduct real estate business during this unprecedented time.
Resources from CT REALTORS®
- Coronavirus Advisory - for Buyers, Sellers, the Public - as of 3/20/2020
- Coronavirus Addendum - for Purchase Agreements - as of 3/20/2020
- Coronavirus Addendum - Sight Unseen - as of 4/2/2020
- Links to Town Websites - Posted Office Hours and Town Coronavirus Sites - as of 11/9/2020
- VIDEO: The Correct Way to Wash Your Hands - as of 3/18/2020
- VIDEO: Important Message from 2020 CTR President Joanne Breen - 3/18/2020
- Online CE Options for Brokers and Salespersons
- Online CE Options - Offered by Some Local Associations
Resources from the National Association of REALTORS® (NAR)
- Coronavirus: A Guide for REALTORS
- Coronavirus: Resource for Property Owners
- Coronavirus Resources and Guidance for Employers
- NAR's Advocacy Update on Federal Issues Related to Coronavirus - 3/23/2020
- NAR Staff Summary of Federal Economic Stimulus for REALTORS - 3/27/2020
- Right Tools, Right Now - 3/27/2020
- Benefit for Members: TeleHealth Program for REALTORS and their families
Resources from the State of Connecticut
- CT.gov - Latest Information, Resources, and Guidance Related to COVID-19
- DECD: Connecticut Business Recovery Bridge Loan Program (real estate confirmed verbally as eligible)
- CT Extends Small Business Sales Tax Deadlines
- Executive Order 7Q - Remote Notarization Authorization
Resources for Virtual Real Estate
Other Resources
- Centers for Disease Control & Prevention (CDC) - Coronavirus
- CDC: For Employers - Guidance for Businesses and Employers
- CBIA: What Happens when an Employee has COVID-19
- Fannie Mae Guidelines for Lenders Regarding Appraisal Options - 3/23/2020
- CT Fair Housing Center - COVID-19 and Fair Housing Protections
- SBA: Small Business Guidance and Loan Resources
- CT Banks and Credit Unions: Mortgage Payment Relief Program
- Connecticut Housing Finance Authority (CHFA) - Open for Business
Requests from Housing Organizations and Others
This page was last updated January 20, 2021