Important Information for CTR Members

The following guidance, including guidance on open houses, is still necessary to follow [April 2021]

CTR Guidance Documents

General Compliance: View the Guidance for CTR Members - Related to Essential Business Order document - Updated 5/20/2020
Open Houses: View the Guidance on Open Houses - Updated 3/24/2021
- Mandatory Masks: Signs/Small Posters for Posting at Open Houses
  - Download Size 8.5 x 11 (PDF) - Occupied Homes
  - Download Size 11 x 17 (PDF) - Occupied Homes
  - Download Size 8.5 x 11 (PDF) - Vacant Homes
  - Download Size 11 x 17 (PDF) - Vacant Homes
Open Houses: Watch the video update from 2020 CTR President Joanne Breen regarding open houses [CTR member login required] - Updated 6/5/2020
Mandatory Masks: View the Mandatory Masks and Cloth Face Covering Guidance - for Real Estate Transactions Information to comply with State Order effective August 14, 2020 - updated 8/31/2020
Cleaning and Prevention: View the Guidance for CTR Members - Related to Cleaning, Disinfecting and Prevention document - 4/23/2020
Photography: Guidance for CTR Members - Related to Photography and Virtual Options for Viewing Properties - 4/23/2020
Guidance for Fair Housing Compliance During Covid-19 Pandemic - 4/7/2020

CT DOL Instructions for Filing for Pandemic Unemployment Assistance (PUA): http://www.ctdol.state.ct.us/PUA/filePUA.htm
Ways to Contact the CT Department of Labor (CT DOL): If you are unable to get your answers to Pandemic Unemployment Assistance (PUA) on the CT DOL site, here are other ways to reach out to them:
- PUA Online Assistance Center (lockouts, user names, other) - use laptop or desktop
- CT DOL Phone Numbers: 860-263-6975, 203-455-2653, 860-263-6974 or 203-455-2650 (from 8-4 Monday through Friday excluding holidays)
- CT DOL Email Address: dol.webhelp@ct.gov
Problems with Regular Unemployment - go to Quick Clicks section half way down the page for list of possible problems
Answers could also be on these CT DOL links:
- PUA Frequently Asked Questions
- Instructions for Filing for PUA
- Unemployment FAQs - has section on PUA (scroll to bottom)
  
  Reminder: CTR does not have a way to troubleshoot or assist with lockouts, usernames, payment processing issues or other details specific to individual users. CT DOL is the only entity able to access that information and assist you.
U.S. Department of Treasury CARES Act: provides assistance to small businesses. Learn more.

We are actively working hard to bring you important information to help conduct real estate business during this unprecedented time.